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FAQ

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faq

frequently asked questions

  • Q. What are your admission policies? Kindly mention in full

    This is for testing purposes. Admission to our care home is based on an initial assessment of the resident’s care needs. We work with families and healthcare professionals to ensure we can provide the right level of care. Our admission process also includes a review of medical history, care requirements, and any special needs.

    Admission to our care home is based on an initial assessment of the resident’s care needs. We work with families and healthcare professionals to ensure we can provide the right level of care. Our admission process also includes a review of medical history, care requirements, and any special needs.

  • Q. How much does it cost to stay at the care home?

    The cost of care depends on the level of support required by each resident. We offer several care packages ranging from basic care to more specialized support. Our pricing is transparent, and we can provide a detailed breakdown based on your specific needs. Please contact us for a personalized quote.

  • Q. Are there any additional fees I should be aware of?

    All essential care services are included in our standard packages, but additional fees may apply for specific services such as:

    • Transportation for medical appointments.
    • Specialized equipment (e.g., wheelchairs or walkers).
    • Personal services like hairdressing or physical therapy. We provide full transparency regarding these fees before admission.
  • Q. What is your policy on visitor access?

    We encourage family and friends to visit our residents, as we believe maintaining social connections is important for their well-being. Visiting hours are flexible, though we ask visitors to respect our quiet hours. We also have specific guidelines in place for health and safety during visits, especially in light of public health concerns.

  • Q. Do you offer respite care?

    Yes, we provide short-term respite care for families who need temporary support. Whether you're going on vacation or simply need a break, our respite care services ensure that your loved one is well taken care of in a safe and nurturing environment.

  • Q. What kind of activities are available for residents?

    We offer a variety of recreational and social activities designed to enrich the lives of our residents. These include:

    • Group exercises and wellness programs.
    • Arts and crafts.
    • Music therapy and entertainment.
    • Gardening and outdoor activities.
    • Cognitive games and memory enhancement programs.
  • Q. What is your approach to dementia care?

    We specialize in providing compassionate and personalized care for residents with dementia. Our trained staff members understand the unique challenges of dementia and provide support that focuses on dignity, respect, and comfort. Our care plans are tailored to the individual, promoting independence and engagement.

  • Q. Can I tour the care home before deciding?

    Absolutely. We encourage families to visit and tour our facility to ensure it’s the right fit for their loved one. You can schedule a tour at your convenience, and our staff will be happy to answer any questions you have during the visit.

  • 10. Testing scope?

    This is for testing purposes. Admission to our care home is based on an initial assessment of the resident’s care needs. We work with families and healthcare professionals to ensure we can provide the right level of care. Our admission process also includes a review of medical history, care requirements, and any special needs.

    Admission to our care home is based on an initial assessment of the resident’s care needs. We work with families and healthcare professionals to ensure we can provide the right level of care. Our admission process also includes a review of medical history, care requirements, and any special needs.